NHTSA Complaint #11565254 — 2016 KIA OPTIMA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11565254
Vehicle	2016 KIA OPTIMA
Component	ENGINE
Date of Incident	December 20, 2023
Date Filed	January 13, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

My 2016 kia optima shut off on me and would not start on December 20th 2023. I had the vehicle towed to bergeys kia and they looked at the vehicle and said that it was the engine and it would cost between $6,000-10,000 to replace the engine. The vehicle has never had any problems. I do not bring my car to kia for oil changes because it is really expensive so we do that at home and kia is telling me they can’t fix my engine because I do not have a receipt of the maintenance. The engine has a recall and I was never notified about it. My vehicle was in their shop on September 6th 2023 and I was not notified then either. I am a single mother and I currently do not have a vehicle to take my son to and from school or to get to work. The engine is recalled so I think Kia needs to fix this.

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Recent Complaints for the 2016 KIA OPTIMA

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#11714744 — EXTERIOR LIGHTING — February 1, 2026 — The engine is a problem and all I’m ever told us “ this vehicle is know to have engine problems. This is dangerous to...

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