NHTSA Complaint #11564942 — 2020 TOYOTA HIGHLANDER SERVICE BRAKES

Complaint Details

ODI Number	11564942
Vehicle	2020 TOYOTA HIGHLANDER
Component	SERVICE BRAKES
Date of Incident	January 11, 2023
Date Filed	January 11, 2024
Mileage	45,600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The contact owns a 2020 Toyota Highlander. The contact stated that while the vehicle was idling or parked, the engine would suddenly seize. The failure occurred intermittently. The check engine warning light illuminated with a message that the brakes were enabled. The contact restarted the vehicle several times before the vehicle operated as needed. The vehicle had been taken to the dealer 3 times however, the dealer was unable to diagnose the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 45,600.

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