NHTSA Complaint #11564274 — 2020 CHRYSLER PACIFICA

STEERING issue reported to NHTSA

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Crash 1 Injury

Complaint Details

ODI Number	11564274
Vehicle	2020 CHRYSLER PACIFICA
Component	STEERING
Date of Incident	January 3, 2024
Date Filed	January 8, 2024
Mileage	N/A miles
Crash	Yes
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

Possible control arm failure, been reading online that this has been a known issue with these and nothing has been done about it. My wife was driving with our 3 small children when the vehicle went left on its own with no steering causing her to lose control jumping the west bound lanes of traffic. Luckily no traffic was coming or this would have ended badly. My wife has minor injury’s and my children were unharmed

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