NHTSA Complaint #11563715 — 2016 JEEP CHEROKEE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11563715
Vehicle	2016 JEEP CHEROKEE
Component	ENGINE
Date of Incident	December 31, 2023
Date Filed	January 5, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

While I am driving my car feels like it shifts into neutral but I am still in park. no control of car and breaks. Then the dash says "Shift into P then select desired gear". The only was to get the car moving again is to shut it down and restart it. When I do this it makes a loud sound. This very dangerous as I do not have control of the car and it happens without warning. No errors, check engine light or anything. I have scheduled an appointment at the dealership but i cannot get an appointment for about a month.

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