NHTSA Complaint #11563381 — 2017 KIA SPORTAGE

I took my vehicle in three times for excessive oil consumption. It’s been going through three quarts every thousand miles. The first oil consumption test ran over by 100 miles and the dealer made me do another one. It was determined that 3 1/2 quarts of oil were burned in thousand miles . There was no other diagnostic done. The dealer told me that the warranty does not cover oil consumption when I advise them that oil consumption is a side effect of the real problem which is most likely the rod bearing issue and I did get the update so the engine is supposedly covered lifetime by Kia Dealer and Chia have been going back-and-forth to no resolution and today I was told that it’s a piston failure not rod failure, but neither of those things have been checked out. I was told I would have to pay for an engine breakdown and then Chia America told me to get another opinion from another Kia dealer , in the meantime, my car is burning like crazy. It’s pinging on acceleration, and occasionally when I start it shutters and cuts off.