NHTSA Complaint #11562981 — 2018 FORD FOCUS

The contact owns a 2018 Ford Focus. The contact stated while driving approximately 25 MPH and depressing the accelerator pedal, the vehicle hesitated before shifting to the next gear. The contact stated that the hard shifting occurred at various speeds. The failure also occurred while the vehicle was down shifting. The contact stated that the check engine warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 18V845000 (Power Train). The failure mileage was approximately 170,000.