NHTSA Complaint #11562229 — 2011 HYUNDAI SONATA

My 2011 Hyundai sonata Engine failed in April 2023. Was towed and the engine was replaced due to the recall. Got car back November 4th 2023. Fuel gauge never went out and after driving about 3 miles the engine light came on. Dec 13th was driving on highway and felt like the car was going to fall apart. Able to get off highway only for the car to die. Every light including some I have never seen came on. Was stuck on the side of the road with my ESA dog in 28°. Temp. For over an hour with no power and hazards starting to dim. I'm disabled and had no help. Local PD towed vehicle and drove me home. Car sat at tow yard collecting fees as I was waiting for the dealership to call me back. Finally got help with paying the tow yard company only to be stuck once again for over an hour in the cold and then denied a tow to the dealership since they decided to cancel my appointment by text while I was on with Hyundai roadside assistance. They denied any help. Luckily the tow yard felt bad and made a call for me and a friend came and paid the 160.00 tow truck to get the car back to my house. They have now not returned my calls and the case manager has not responded as well. This is unacceptable. I don't have any money and I have no idea how they can get away with treating a disabled person in the winter days before Christmas by letting me be stranded twice on the side of the road with an engine that has less than 10 miles on it.