NHTSA Complaint #11561973 — 2021 FORD ECOSPORT

While driving on the highway a “Low Engine Oil Pressure” came up on the screen repeatedly. We immediately pulled off the highway before the vehicle started becoming jerky/shaky while running. We attempted to add oil thinking that might be issue but when we went to run the car again it became harder to start up. The car was towed to a nearby mechanic shop where the diagnostic assessment came back saying that the oil pump is broken. The vehicle could not be repaired at their shop at needed to be re-towed specifically to a Ford dealership. The representative did tell us that this issue has been popping up more and more with ford ecosports. Had we continued to run the car any longer could have resulted in serious damage and ultimately failure of the engine, which could have had severe consequence such as losing control and crashing. Prior to the warning coming on there was zero indication that something may have been wrong- I drive quite a lot for work and throughout the week everything felt normal.