NHTSA Complaint #11561735 — 2020 FORD ESCAPE HYBRID

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11561735
Vehicle 2020 FORD ESCAPE HYBRID
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

Recall 23S27 has no remedy available since May 2023, and Ford has not made any reasonable attempt to repair the engine that they say may catch on fire due to failure. Originally promised a fix announcement by October 2023, that has since come and went, then they said November and it's now December 24, 2023 and there's no fix for this issue. The previous related recall to increase ventilation did not work, nor does it address the defective engine block or other lubricated components that caused block breaches and subsequent fires. Why is Ford allowed to not fix this issue in a timely manner? I rely on this vehicle for family transportation and knowing that they have yet to come out with a repair means they are willfully risking the lives of their customers over the cost of repairing or replacing the engines with components that aren't defective.

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