NHTSA Complaint #11561600 — 2017 HYUNDAI TUCSON

I was driving the car home and the check engine light came on , the oil light came on and the battery light. The car shut off and I coasted off to the side of the road and proceeded to get the car towed home. I then called larson hyundai in olympia wa. The first service advisor I spoke with after I told her what happened told me the car had a recall that was open for the engine and to bring it in on Nov 15 The car sat for 2 months waiting for the appointment. I finally dropped the car off at the dealership on Nov. 15 and two weeks later I get a call from the service department saying that it won't be covered. This is completely unacceptable And the car needs to be fixed Also the service advisor who is currently working with the car is the rudest employee ever. Today 12/22 she called and informed they want 10,000 for the engine to be replaced I was shocked and paused for a second. All I hear is her saying in a snobby voice he hung up and she immediately hung up the phone. Please help me with this