NHTSA Complaint #11561405 — 2017 HONDA RIDGELINE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11561405
Vehicle 2017 HONDA RIDGELINE
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

My 2017 Ridgeline had clicking noises in the dash and the interior lights were flickering, truck was in the garage at home. I was able to start the truck and move it outside. I was afraid it may be a short and start a fire. Upon turning off truck it started making the noises again and interior lights flickering. I took it to Honda the next day and after two days they claimed they couldn't figure it out but charged me to disconnect my after market amp and labor for diagnostic. Two days later the issue persisted. I called Honda again and brought it in, this time there was a code to read. The code was "keyless start system problem" so they ordered the module to fix it but explained that it was on backorder and there was no ETA on when I'd get the part. A few weeks later I was stranded at work because my truck had been trying to go into accessory mode all day with the horn blowing. This problem is very intermittent but if left it will drain the battery. It seems to be every 2-3 days that the problem happens.

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