NHTSA Complaint #11561118 — 2021 VOLKSWAGEN ATLAS

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	11561118
Vehicle	2021 VOLKSWAGEN ATLAS
Component	FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Date of Incident	December 20, 2023
Date Filed	December 20, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

The gps in the vehicle navigation shows an inaccurate location of the vehicle, which causes problems for adaptive cruise, and vehicle safety notifications on the dash. Incorrect speed limit indicators occur as a result, and vehicle navigation is rendered useless. It looks ridiculous to all passengers as the vehicle will show on GPS somewhere it isn’t, even driving through fields where there are now roads. Problem is intermittent and can last for days or minutes at a time. Known problem on the 2021 as well as more recent models of the vehicle.

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