NHTSA Complaint #11461028 — 2021 VOLKSWAGEN ATLAS

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11461028
Vehicle	2021 VOLKSWAGEN ATLAS
Component	SERVICE BRAKES
Date of Incident	April 16, 2022
Date Filed	April 16, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

Sometime in Dec 2021, i have started experiencing issues with the car where the driver side back window rolls down warning messages popup saying driver side door fault etc with the check engine light coming on. What is concerning is when the vehicle is going at slow speeds (<5mph), the electronic parking brake engages automatically making the vehicle come to a sudden stop with jerks. Weird thing is, the problem is present on some days and some days the vehicle is completely normal without any warnings, sounds etc. Took the vehicle in for an oil change and routine maintenance and was told this is a known issue and there is a recall on it, bit no fix available.

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