NHTSA Complaint #11560970 — 2017 GMC TERRAIN

The contact owns a 2017 GMC Terrain. The contact stated that while her daughter was driving at an undisclosed speed, she observed white smoke coming from the vehicle, and the vehicle lost motive power. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined that the vehicle was consuming an excessive amount of engine oil. The vehicle was not repaired. The vehicle was taken to another independent mechanic, who confirmed the diagnosis. The vehicle was not repaired. The manufacturer was notified of the failure but did not assist. The failure mileage was 125,000.