NHTSA Complaint #11715646 — 2017 GMC TERRAIN

On January 31, 2026, while driving on the highway, my 2017 GMC Terrain suddenly began shaking as if it was going to stall. Thankfully, I managed to exit the interstate before the vehicle lost power. Luckily, when this happened, it "only" blocked traffic on a side road. The Terrain was towed to my garage. The mechanic called to inform me that the vehicle was out of oil -even though it was not due for servicing, nor did a “check oil" warning appear. He noted that this was not the first time he had seen this problem occur with this particular make and model: the PCV valve had frozen due to recent cold weather, which led to the rear main seal fracturing, causing oil leaking. In addition, the manifold had also cracked. He explained that repairs would be costly given the labor needed to remove the transmission and perform other related tasks. He recommended that I "Google" the problem to gain an understanding of the time involved to complete this repair. My research corroborated that this was a very labor-intensive undertaking. More concerning was discovering an abundance of cases documenting this failure -as well as class action lawsuits- which underscores the fact that GM knows about this issue but refuses to address it. I am not sure why there hasn't been a recall—though perhaps that's a question for people much smarter than I am. Now, after spending thousands of dollars, I have a vehicle with an oil life monitoring system that doesn't function as intended—and worse, I know this could happen again.