NHTSA Complaint #11719289 — 2017 GMC TERRAIN

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11719289
Vehicle 2017 GMC TERRAIN
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

I had a message flash that said the power to the engine was reduce. Next message said check stabilink ( or something similar).. it said drive with caution. I live 2 mins from my job I drove home and pulled in the driveway I then felt the car act like it wanted to shake. This was on 2-10-26 I contacted onstar asked them to run a diagnostic. The codes that came back P0016 p0089 p228D are very well known codes with many people with the same vehicle/engine that have had to replace the engine. The engines have known issues had I known that maybe I could have replaced a part or two or three or four to have a stable vehicle now my vehicle is currently at GMC DEALER since Tuesday morning actually had it towed there monday night. I called Wednesday evening they still wasn't sure the "issue". Thursday I wait until about 1pm spoke with John he said well we are pretty sure you need a new engine the mechanic is checking a few more things the car has no pressure. About a hr later I get a email and a call saying the timing chain skipped and something about the pistons and the valves and I need a new engine . John called me and said well.Ill tell you what we will offer you a brand new Engine for the same price as a rebuild plus you get 3yrs 300 thousand warranty for 10,944. Give or take a few dollars. We'll first I paid like 15,500 for the car that I just litetally paid off like Jan 12026. I really feel like had GMC Made buyers aware that the vehicle has defective parts/engines buyers could replace parts or GMC should be held accountable. I started googling the engine and found out that there is a class action lawsuit and a recall on " certain" 2017 terrains depending on the vin. Same issues my car is having but its saying my car has no recall.

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