NHTSA Complaint #11688652 — 2017 GMC TERRAIN ELECTRICAL SYSTEM

Complaint Details

ODI Number	11688652
Vehicle	2017 GMC TERRAIN
Component	ELECTRICAL SYSTEM
Date of Incident	September 1, 2025
Date Filed	September 20, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

We have been keeping up with all maintenance and oil changes. We have only driven the car for less than a year. At time of oil change; the oil has been low, resulting in OVER oil consumption; Requiring an extra quart of oil to be added between oil changes. When we purchased the vehicle, there was an strong exhaust smell; The shop that we bought the vehicle stated there were no issues and we have taken it to them multiple times an hour away from our home. The car completely shut off while my minor son and I were driving. Placing both of our lives at risk! It would never start back up. Now the car has seized and requires an engine replacement. It is sitting at a local garage while we wait for the dealership to help us, to no avail.

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