NHTSA Complaint #11560869 — 2020 RAM 2500 STEERING

Complaint Details

ODI Number	11560869
Vehicle	2020 RAM 2500
Component	STEERING
Date of Incident	April 1, 2023
Date Filed	December 19, 2023
Mileage	35,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

The contact owns a 2020 Ram 2500. The contact stated that on two separate occasions, while driving at highway speeds, the power steering assist failed to operate as designed. There was no warning light illuminated. The vehicle was initially taken to a dealer where the power steering assist was repaired under warranty. Despite the repair, the contact stated that the failure occurred a second time without warning. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 35,000.

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