NHTSA Complaint #11397627 — 2020 RAM 2500 STEERING

Complaint Details

ODI Number	11397627
Vehicle	2020 RAM 2500
Component	STEERING
Date of Incident	February 23, 2021
Date Filed	February 23, 2021
Mileage	4,900 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

WHILE COMING TO A STOP I LOST COMPLETE POWER STEERING AND WAS BARELY ABLE TO TURN THE WHEEL TO MOVE TO THE SIDE OF THE ROAD. NO MESSAGES, LIGHTS OR CODES CAME UP ON THE DASH. TRUCK ONLY HAS 4,900 MILES ON IT AND WAS FULL ON POWER STEERING FLUID. AFTER CHECKING EVERYTHING I ATTEMPTED TO DRIVE FROM THE SIDE OF THE ROAD. WHEN THE RPM'S ROSE THE POWER STEERING WORKED NORMAL. WHEN I APPROACHED THE NEXT STOP AND LET MY FOOT OFF THE GAS AND THE RPM'S LOWERED, I LOST POWER STEERING AGAIN AT APPROXIMATELY 30 MPH, LEAVING ME UNABLE TO STEER.

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