NHTSA Complaint #11397627 — 2020 RAM 2500
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11397627 |
| Vehicle | 2020 RAM 2500 |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 4,900 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MD |
Consumer Description
WHILE COMING TO A STOP I LOST COMPLETE POWER STEERING AND WAS BARELY ABLE TO TURN THE WHEEL TO MOVE TO THE SIDE OF THE ROAD. NO MESSAGES, LIGHTS OR CODES CAME UP ON THE DASH. TRUCK ONLY HAS 4,900 MILES ON IT AND WAS FULL ON POWER STEERING FLUID. AFTER CHECKING EVERYTHING I ATTEMPTED TO DRIVE FROM THE SIDE OF THE ROAD. WHEN THE RPM'S ROSE THE POWER STEERING WORKED NORMAL. WHEN I APPROACHED THE NEXT STOP AND LET MY FOOT OFF THE GAS AND THE RPM'S LOWERED, I LOST POWER STEERING AGAIN AT APPROXIMATELY 30 MPH, LEAVING ME UNABLE TO STEER.
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