NHTSA Complaint #11438554 — 2020 RAM 2500 ELECTRICAL SYSTEM

Complaint Details

ODI Number	11438554
Vehicle	2020 RAM 2500
Component	ELECTRICAL SYSTEM
Date of Incident	October 27, 2021
Date Filed	October 28, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

My driver was driving 25mph when the whole dash and interior lights started flashing and the dash said electric steering was unavailable and 4wd disabled and braking disabled , the truck could not be steered or braked , my driver had to use the emergency brake to stop the truck and gooseneck trailer attached . The electrical disabled all electrical braking including trailer brakes and steering and 4wd . The transmission is also randomly doing a hard downshift into 4th gear and slamming him into the dash and will be stuck in that gear .

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