NHTSA Complaint #11694963 — 2020 RAM 2500 ELECTRICAL SYSTEM

Complaint Details

ODI Number	11694963
Vehicle	2020 RAM 2500
Component	ELECTRICAL SYSTEM
Date of Incident	October 21, 2025
Date Filed	October 22, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

2500 Truck randomly activates emergency braking for no reason. Occurs a couple times a month. Every occurrence has zero obstructions in front. I took it to the Tate Ram dealer (frederick MD) and they refused to update their software unless I pay them +$285.00. The Ram dealer is even aware of the software issue. I told them this is a life safety issue and not my fault. I requested the fix immediately but refused. I also have an active full MOPAR warranty, and they still said it's not covered. This is insane

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