NHTSA Complaint #11560209 — 2014 FORD ESCAPE

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11560209
Vehicle 2014 FORD ESCAPE
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

Hello -- 1) My wife explained to me that the acceleration would rev very high on rpms but no power -- ( 1st & 2nd especially) then the check engine light came on -- I drove it to check and there was something very wrong -- unfortunately I could find no dealers w\o a full months wait or more -- Then on the Friday after Thanksgiving she came home & said she had no brakes -- I take it for a ride to investigate -- sure enough the vacuum booster failed -- like driving w manual brakes in the old days & u still need to use the emergency brake -- It failed as she drove (no idea) til she needed to stop -- fortunately we live in a rural area and she had space and time to try to figure out what happened -- otherwise there would have been at the least a deadly car crash from behind -- When the accelleration fails there will be death from being broadsided entering traffic -- what a choice !!!! -- Also it might not seem too big a deal but the A\C condensate drain line plugs up and there will be 2" of water on floor inside the cab on both sides -- I had to finally fix it because i couldnt take it anywhere because -- no parts -- too busy -- UNFORTUNATELY THE PERSON WHO DRIVES THIS VEHICLE HAS ASTHMA -- THE MOLD AND MILDEW WERE UNREAL -- How are there no recalls on these life altering situations ?? I work for this company and I'm thoroughly disgusted. The date for A\C & turbo was in August -- the failed brakes is the date below -- I just got the vehicle back today and the brakes work because of replacing vacuum booster -- then the dealer wouldnt read my notes and car still does what they charged me $1450 for -- westgate solenoid -- boost solenoid -- NOW -- BECAUSE OF THEIR DESIGN -- FORDS -- NOT ONLY DID I SPEND THAT MONEY FOR NOTHING -- THEY WANT TO REPLACE MOTOR & TURBO FOR ONLY $11500 -- ONLY 82000 MILES !!!! I do have bills from the dealer -- just no way to upload right now -- if u need them they can be uploaded in the next couple of days --

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