NHTSA Complaint #11558761 — 2018 FORD EDGE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11558761
Vehicle	2018 FORD EDGE
Component	ENGINE
Date of Incident	December 5, 2023
Date Filed	December 6, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

My 2018 Ford edge is needing an engine replacement. This is related to a technical service bulletin that Ford motor company released in December of 2019. TSB, 19-2346 and TSB22-2229. I am still covered under an extended warranty and powertrain warranty but they warranty companies are telling me because I had one oil change laps by 1,900 miles that it is not covered under warranty. Regardless, if it is covered under warranty or not, this should be something that Ford motor company pays for. Considering it is a known issue, there are open class action, lawsuits, and open forms about these recalls that haven't yet been called recalls.

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