NHTSA Complaint #11558654 — 2017 HONDA RIDGELINE
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11558654 |
| Vehicle | 2017 HONDA RIDGELINE |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VA |
Consumer Description
I was driving and without any warning or indication that anything was wrong, I heard a loud clunk noise and immediately lost power to the wheels, but the engine continued running. I was barely able to get the vehicle to the shoulder before it came to a complete stop without me applying the brakes. A Police Officer came to assist and tried to push it, but even after shifting to neutral, the car would not move. The tow company had to drag it onto the flatbed because the front passenger wheel would not turn. The Honda Service Center indicated that the axle separated from the transmission. They are in the process of making repairs. While waiting for the tow truck, my car had to sit in a busy highway on ramp turn lane, nearly getting hit several times despite my hazard lights. Had this happened at a higher speed, busier road, or the highway, it could have been extremely dangerous to me and the cars around me. There were no warnings, messages, or other symptoms prior to the incident.
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