NHTSA Complaint #11687602 — 2017 HONDA RIDGELINE

The contact owns a 2017 Honda Ridgeline. The contact stated that while attempting to accelerate, the engine continuously revved very high, and while at a stop light, the vehicle almost stalled after activating the A/C. Additionally, the transmission failed to immediately shift into gear, and the vehicle jerked while shifting gear. The vehicle was taken to the local dealer, who performed a transmission software update, but the failure persisted. The manufacturer was notified of the failure and informed the contact that the VIN was not included the Manufacturer’s Extended Warranty Coverage that addressed the failure. The vehicle was not yet repaired. The failure mileage was 80,000. The VIN was not available.