NHTSA Complaint #11558342 — 2018 CHRYSLER PACIFICA PLUG-IN HYBRID

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11558342
Vehicle	2018 CHRYSLER PACIFICA PLUG-IN HYBRID
Component	FUEL/PROPULSION SYSTEM
Date of Incident	November 26, 2023
Date Filed	December 4, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

While traveling for holidays, the CEL came on. We stopped at an auto shop to confirm the error code, before driving the car back home, to ensure safety. Error code P0E15-00 "Hybrid/EV Battery Pack Coolant Heater "A" Control Performance" was the issue. This will be the 3rd-4th time that we have had an issue with the Hybrid system on this vehicle. Thankfully, we purchased an extended warranty. However, we're sure that we are not the only ones experiencing so many problems with this and the Hybrid system should be recognized as being faulty.

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