NHTSA Complaint #11486046 — 2018 CHRYSLER PACIFICA PLUG-IN HYBRID
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11486046 |
| Vehicle | 2018 CHRYSLER PACIFICA PLUG-IN HYBRID |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
While driving an a well paved road, I received a check hybrid system alert on my dashboard. Then several lights bean to flash including the blind spot alerts on the side view mirrors and several other alert system. Adaptive cruise control and lane change failure alerts also went off. I was only two miles from home and managed to get back. The engine did not cut out. The next morning, it started up but just a few miles into testing it out, the same alerts and light appeared, but this time the engine died along with the power steering. I coasted to roadside, turned off the car, and waited for 5 to 10 minutes. I started it up and drove it home. The engine remained on but the lights and warning continued to flash. The emergency lights also cut out periodically. I managed to drive the car to a Chrysler dealership I've visited in the past. The diagnostic alert on the Mopar app said there was a problem with the Electronic Throttle control (ETC) and the service person that looked over the diagnostic saw several system failure and alerts when he viewed the diagnostic record. At this point, the dealership has had my car for the week and the problems persist and now it won't go into gear. They still cannot determine the source of the problem. I contacted the Chrysler support line to ask them to escalate the problem. There is an open recall on this vehicle, but the parts are still not available to fix it. It only has 101,000 miles on it. I've found several complaints from Pacifica Hybrid owners related to the same ETC alert.
Related Complaints for the 2018 CHRYSLER PACIFICA PLUG-IN HYBRID
Other ELECTRICAL SYSTEM Complaints
#11648682
I was traveling at south bound on TOLL 130 going 80MPH (which is the speed limit on that road) when my Pacifica immed...
#11642444
I have a 2018 Chrysler Pacifica Hybrid. I purchased it brand new in 2018. This van has had sooo many problems, it h...
#11639047
Vehicle states "Stop Safely Vehicle Will Shut Off Soon" with a red turtle logo. I have restarted the vehicle, and the...
#11629611
On [XXX], my vehicle produced a large red wrench and a turtle warning on a busy highway and I was forced to pull to t...
#11624854
I have a Chrysler Pacifica Hybrid which has had multiple recalls for the battery causing fires with no resolution. Th...
Recent Complaints for the 2018 CHRYSLER PACIFICA PLUG-IN HYBRID
#11648682
UNKNOWN OR OTHER
I was traveling at south bound on TOLL 130 going 80MPH (which is the speed limit on that road) when my Pacifica immed...
#11648682
VEHICLE SPEED CONTROL
I was traveling at south bound on TOLL 130 going 80MPH (which is the speed limit on that road) when my Pacifica immed...
#11639047
ENGINE
Vehicle states "Stop Safely Vehicle Will Shut Off Soon" with a red turtle logo. I have restarted the vehicle, and the...
#11639192
FUEL/PROPULSION SYSTEM
Had check engine code p1c5e and vehicle would not charge. Dealership has confirmed that the lithium battery has faile...
#11639047
UNKNOWN OR OTHER
Vehicle states "Stop Safely Vehicle Will Shut Off Soon" with a red turtle logo. I have restarted the vehicle, and the...