NHTSA Complaint #11558321 — 2021 KIA SELTOS

The contact owns a 2021 Kia Seltos. The contact stated while driving 78-80 MPH, the vehicle started losing motive power. The contact stated depressed the accelerator pedal to the floorboard however, the vehicle failed to respond. Several unknown warning lights were illuminated. The contact was able to pull to the side of the road. The vehicle failed to restart and was towed to the residence. The vehicle was then towed to the dealer, where it was diagnosed that the engine threw a rod through the oil pan, which drained the oil, and caused the engine to seize. The dealer determined that the engine needed to be replaced under warranty; however, the part was not available. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the part to repair the vehicle was not available. The failure mileage was approximately 49,281.