NHTSA Complaint #11558202 — 2019 RAM 2500

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	11558202
Vehicle	2019 RAM 2500
Component	VEHICLE SPEED CONTROL
Date of Incident	September 24, 2023
Date Filed	December 3, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

Component/System Failed:The stability control system, and subsequently, the cruise control system of my 2019 Ram 2500 malfunctioned. The vehicle is available for inspection upon request. Safety Risks:The malfunction posed a significant safety risk as it occurred multiple times while driving at speeds of 50mph to 74mph. The unexpected failure of the stability control could lead to a loss of vehicle control, especially at high speeds, increasing the risk of an accident. Additionally, the deactivation of cruise control without warning could lead to sudden changes in vehicle speed, potentially surprising the driver and leading to unsafe driving conditions. Reproduction of the Problem & Inspection by Manufacturer/Other Parties: The truck is currently at AutoNation Ram 265 Drivers Way A, Hardeeville, SC 29927 Warning Signs: None Best Assessment of Incident and Cause: Unknown, but this began occurring after the replacement of the recalled high pressure fuel pump.

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