NHTSA Complaint #11557905 — 2017 NISSAN ROGUE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11557905
Vehicle 2017 NISSAN ROGUE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OR

Consumer Description

Around 80,000 miles our car, when it's been driven about an hour, starts to hesitate when I escalate when slowed or stopped. It's about a 3 second hesitation that is very dangerous if I try to drive across a busy 4 lane road. I have come very close to being hit several times due to this hesitation. I am very aware there has been lawsuits in regards to this. I read in the lawsuit that Nissan put some sort of chip in the engine to allow it to last longer but it also causes this hesitation when the engine gets warm. In order to stop this, I have to literally shut the car off, back on, then this hesitation stops for awhile. It's as if the microchip has been rebooted or something when the car is shut off. I called the dealership here an they say they never heard of this but I find it hard to believe since others like me with this 2017 ROGUE, have the same issues and some have paid for a new transmission. I cannot afford that especially when it's Nissan who is causing it. I did contact Nissan and they told me since the mileage is over 100,000 now they will do nothing. I haven't taken it to the dealer service after a conversation I had over the phone. I was treated unfairly and talked down to for being female. They spoke to me as if I was terribly ignorant. I told them I read about other people's issue with the ROGUE from the class action suit. I didn't just read it off some web page. Besides, even if they diagnosed my car for what I have described, I Don't have the money to replace a transmission and hope to get refunded from some lawsuit years from now. By then I could be dead in that car. Can't afford to get a new car. If you all don't take this seriously, I at least want it filed so that if something happens one of my final requests will to have my husband follow through with a lawsuit. We try to avoid driving situations because of this. Why won't Nissan just replace the microchip? What do I do?

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