NHTSA Complaint #11704078 — 2017 NISSAN ROGUE

Shortly after purchasing the vehicle, the airbag warning light illuminated. I took the vehicle to a Nissan dealership in Texas for diagnosis. The technician confirmed that the airbag fault was present before the vehicle was sold to me. According to the diagnostic records, the selling dealer (Kelly Nissan in Oak Lawn, Illinois) had previously scanned the airbag system, identified an airbag fault code, cleared the code without performing the repair, and then proceeded to sell the vehicle. This means the airbag defect existed at the time of sale and was intentionally or negligently undisclosed. The system continues to show a malfunction indicator, and the Clay Cooley Nissan dealership in Richardson, Texas identified the issue as an electrical airbag system failure requiring a repair estimated at $2,304.15. This defect affects the Supplemental Restraint System (SRS), which may result in: Airbags failing to deploy during a crash Improper deployment Increased risk of injury or death The vehicle is unsafe to drive in its current condition. The selling dealer refuses to authorize repair outside Illinois, leaving me with an unsafe vehicle that cannot be feasibly transported. Nissan Corporate states this is the dealer's responsibility and will not intervene. Given that this defect relates directly to the federally regulated airbag safety system, I am requesting NHTSA’s investigation into whether this represents a broader issue of airbag system defects or improper clearing of airbag fault codes prior to sale by the dealer.