NHTSA Complaint #11557211 — 2019 NISSAN SENTRA

The Automatic Emergency Braking does not operate as it was designed to. My vehicle is available for inspection upon request. My and my families safety was put at risk because the AEB failed to engage as it should have. We didn't have an accident, but came very close to it. This has happened before, and every time the vehicle fails to automatically brake. I have complained about and had the vehicle inspected for this issue several times by the dealer, during AND after the manufacturers warranty expired. Every time I'm told it's operating as expected....it is not! I hear warning beeps, often when someone is turning in front of me and I'm not even close to them, but it never attempts to brake. I never heard it beep when getting close enough to a vehicle directly in front of me to make it activate, until recently. After the last time I complained to the dealer about it, it's now acting different. It now beeps when I'm coming up to a vehicle that's directly in front of me, but it still fails to activate the brakes as I believe it should. I've driven other vehicles with this system and the brakes activate well before there's a chance of collision. This issue appeared within the first few months we owned the vehicle, which I purchased brand new from the dealer.