NHTSA Complaint #11536630 — 2019 NISSAN SENTRA

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING issue reported to NHTSA

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Complaint Details

ODI Number 11536630
Vehicle 2019 NISSAN SENTRA
Component FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State DC

Consumer Description

As I was driving, my car randomly came to a quick, abrupt and forceful break. It began making a beeping noise and something quickly flashed on my dashboard. It disappeared before I had a chance to read it but I remember it flashing “red”. The break lasted for maybe a second but it was extremely alarming and could have caused a severe accident if the surrounding cars were close to me. This is my second time experiencing this issue. Since it hadn’t happened in such a long time since the first time I figured the car would be okay. The first time it happened was around September 2022. And it just occurred again yesterday, on August 4,2023. Given how long I went without experiencing the problem again I did not report this specific issue to the manufacturer. However, I did experience a different problem in the past with my automatic breaking system that I did report to the manufacturer. My dashboard would randomly display a yellow picture of two cars crashing. Following the dashboard light coming on my car would randomly accelerate without me applying added pressure to the gas and it would gradually break on its own while my foot was still on the gas, but it wasn’t an abrupt break like I recently experienced. Between 2019 and 2020 I took my vehicle to Passport Nissan in Maryland three times for issues surrounding my breaking system. They said it was an issue with my front radar. They ordered a part and had it recalibrated. I continued to experience the same issue until I finally took it to Sheehy Nissan of Waldorf, where I actually purchased my car. After Sheehy looked into my car I had no further issues with my car accelerating or gradually breaking. However, the issue I’m experiencing now is dangerous and can lead to car accidents, especially for the cars that drive behind me. My car is available upon request with advance notice. Please note there were no warning lamps and or messages prior to this incident.

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