NHTSA Complaint #11698979 — 2019 NISSAN SENTRA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11698979
Vehicle 2019 NISSAN SENTRA
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

The driver side door lock is malfunctioning. Not unlocking or locking consistently from either the keyfob (Changed battery) or when in car. It is a safety issue that I can not lock doors with door lock when in car. Initially driver door effected and now both driver and passenger doors are effected. I am having difficult time getting it fixed. The mechanic is having difficulty fixing the safety problem. He believes its a nissan defect

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