NHTSA Complaint #11701964 — 2019 NISSAN SENTRA

To Whom It May Concern, I am writing to formally report an ongoing and serious issue regarding the transmission in my Nissan vehicle and to request assistance from Nissan North America. This is my third Nissan Sentra Sport, and unfortunately, I have experienced the same transmission failure in all three vehicles, each occurring before the vehicle reached 100,000 miles. In the two previous vehicles, I replaced the transmission, only to have the same problem occur again. At this time, I am having the same transmission issue with my current vehicle, which I purchased in 2022. I recently took the car to an authorized Nissan dealer for routine maintenance. However, the mechanic informed me that they were unable to flush the transmission and advised against it, stating that they could not guarantee the transmission would continue to function afterward. The vehicle currently has approximately 88,000 miles, and the transmission is already failing. This is extremely concerning, especially because: The car is still under 100,000 miles, I have maintained the vehicle properly, I have not yet finished paying off the loan, and This has happened repeatedly with the same Nissan model. Below are the details of my current vehicle: Model: Nissan Sentra Sport Year Purchased: 2022 Mileage: Approximately 88,000 miles VIN: [XXX] As a loyal Nissan customer, I am requesting that Nissan Manufacturing provide explanation, resolution, and assistance regarding this repeated defect. I believe this represents a manufacturing issue rather than normal wear and tear. I respectfully ask Nissan to review my case and advise on next steps. I am requesting one or more of the following: A full inspection and diagnosis at Nissan’s expense, A transmission repair or replacement, Financial assistance or reimbursement, Or a goodwill settlement or alternative resolution. Please contact me as soon as possible so this issue can be resolved before the vehicle becomes completely inoperable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA)