NHTSA Complaint #11557161 — 2017 HYUNDAI ELANTRA

Without warning, the rear, driver side door was unable to be opened from the inside or outside. Several months later in October 2023, the same issue has happened with the rear passenger side door. This a a safety issue because passengers will become trapped inside the vehicle since the doors are unable to be opened from the inside or outside! A Technical Service Bulletin has now been issued, however the dealership says that they are unable to replace the defective latches on the remaining two doors UNTIL THE PARTS FAIL! This would be the driver's and front passenger doors. The service technician JOKED that I would have to "Duke's of Hazard" the car and crawl out of the window if the driver's door failed!