NHTSA Complaint #11557012 — 2017 FORD FOCUS

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) issue reported to NHTSA

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Complaint Details

ODI Number	11557012
Vehicle	2017 FORD FOCUS
Component	POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Date of Incident	October 16, 2023
Date Filed	November 27, 2023
Mileage	115,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

The contact owns a 2017 Ford Focus. The contact stated while driving at various speeds, the vehicle lost motive power while depressing the accelerator pedal. There was no warning light illuminated. The contact stated that the vehicle failed to accelerate while in reverse(R). There was no warning light illuminated. The vehicle was taken to a dealer and the contact was informed that there was a failure with the TCM (Transmission Control Module). The manufacturer was notified of the failure. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 115,000.

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