NHTSA Complaint #11717224 — 2017 FORD FOCUS

I am reporting a safety-related defect in my 2017 Ford Focus equipped with the PowerShift dual-clutch (DPS6) transmission. The vehicle has experienced ongoing transmission and clutch-related issues, including shuddering, jerking, hesitation from a stop, delayed engagement, and unpredictable acceleration behavior. These issues are most noticeable in low-speed driving, stop-and-go traffic, and when accelerating from a complete stop. The clutch has previously required replacement/repair, yet the same drivability problems persist. The vehicle continues to jerk and hesitate in a way that makes it unsafe to enter intersections, merge into traffic, or drive in congested conditions. I have been informed that further repairs are not cost-effective and that the transmission/clutch issues are likely to continue despite repair attempts. Being advised that the vehicle is “not worth repairing” due to this known transmission design is concerning and suggests a systemic defect rather than normal wear. I am aware that Ford has faced widespread complaints, investigations, and class-action litigation related to similar PowerShift dual-clutch transmission failures in earlier model years. Although my 2017 model year was excluded from the settlement, the symptoms and behavior of my vehicle are consistent with the same known defect pattern. The condition appears to be worsening over time and presents a clear safety risk due to hesitation, sudden engagement, and loss of driver control during normal driving situations.