NHTSA Complaint #11491131 — 2017 FORD FOCUS

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) issue reported to NHTSA

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Complaint Details

ODI Number	11491131
Vehicle	2017 FORD FOCUS
Component	POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Date of Incident	October 23, 2022
Date Filed	October 27, 2022
Mileage	108,372 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

The contact owns a 2017 Ford Focus. The contact stated that the vehicle was shifted into drive(D) and he depressed the accelerator pedal; however, the vehicle shifted into Limp Mode then inadvertently lunged forward. The contact stated that the vehicle then failed to exceed 60 MPH. The contact stated that the next day after the vehicle was started, the transmission fault service light illuminated. The vehicle was taken to the dealer where it was diagnosed that the transmission control module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline to submit a complaint. The failure mileage was approximately 108,372.

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