NHTSA Complaint #11557002 — 2024 CHEVROLET SILVERADO 2500

The contact owns a 2024 Chevrolet Silverado 2500. The contact stated that while hauling a travel trailer at various speeds, the check trailer wiring warning message intermittently flashed on the instrument panel. The contact had taken the vehicle and the travel trailer to the respective dealers; however, neither dealer were able to determine the cause of the failure. Upon investigation, the contact discovered a TSB: 23-NA-113 which he linked to the failure. The bulletin stated that the travel trailer brake might become disabled due to a solar panel battery charger. The contact stated that whenever the trailer battery was fully charged and had a higher charge than the vehicle’s battery, there could be a back feed into the trailer brake power module causing a shutdown. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 1,500.