NHTSA Complaint #11556541 — 2022 SUBARU ASCENT SERVICE BRAKES

Complaint Details

ODI Number	11556541
Vehicle	2022 SUBARU ASCENT
Component	SERVICE BRAKES
Date of Incident	October 31, 2023
Date Filed	November 23, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

Brake making squeaky noise when it's being applied. This happened less than 30,000 miles during April 2023. I went to dealership during a routine oil change and the service tech found nothing wrong. I took it to road trip and it was to the point where the vehicle shakes and everyone else around me could hear it when we apply the brake. I took it to another dealership and the service manager said he has seen several vehicle came in and the caliper sticks to the brake pad, so they had to change the inner brake system as well as the rotor. Well, after changing it in July, it is now November and I am hearing the squeak again so I know it will get worst very soon. It seems like the dealership that changed it knew it was happening to other 2022 Ascent vehicles, too. I scheduled an appointment with my local dealership for 12/6/2023 and I will see what they say.

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