NHTSA Complaint #11556229 — 2013 HYUNDAI SONATA

My husband and I were driving down i-65 near Montgomery Alabama on 11/17/2023 when all of the warning lights came on and the vehicle lost power. We immediately swerved into the emergency lane to avoid a major accident on a heavily traveled interstate. We arranged for a tow to a repair shop in Montgomery where they diagnosed the problem as an engine seize up. The engine has to be replaced, and the estimated cost was $7,074.81. I did an internet search and discovered others had had the same problem with other Sonatas. My husband contacted the dealership where we bought the car and asked if there was any special program for this type of failure. The service manager was polite, professional and diligent. She looked up the VIN number and confirmed that our vehicle had had all the required maintenance. She said there seemed to be an extended warranty program, but any repairs would have to be approved by the manufacturer. Such approvals could take as long as 60 days. We had the vehicle towed and am awaiting word on next steps. I'm grateful my we weren't killed in an accident on I-65, and the engine failure didn't cause injuries or death to others. The contact stated the local Hyundai Service Center claims they have a backlog and lack the personnel to perform the diagnostic and subsequent repair.