NHTSA Complaint #11554862 — 2020 FORD EXPLORER POWER TRAIN

Complaint Details

ODI Number	11554862
Vehicle	2020 FORD EXPLORER
Component	POWER TRAIN
Date of Incident	November 13, 2023
Date Filed	November 13, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The contact owns a 2020 Ford Explorer. The contact received notification of NHTSA Campaign Number: 23V342000 (Back Over Prevention) and 23V675000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

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