NHTSA Complaint #11554635 — 2020 FORD ESCAPE HYBRID
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11554635 |
| Vehicle | 2020 FORD ESCAPE HYBRID |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WA |
Consumer Description
2020 Ford Escape hybrid titanium: Complete electrical shut down of every electrical component, all interior/exterior systems inoperable, including inability to start engine. Manual key required to open door. Initial attempts to jump start do not work - takes numerous attempts to jump start until car by chance ‘wakes up’. Battery charging will not help and low charge on starter batter is not the issue. Parking brake release not possible for towing since no electrical to release parking brake. Car is not equipped to manually disengage parking brake - contrary to what is written in manual. Therefore is a problem for towing company if they do not have dolly's to place on flat bed. Software update is required at dealership to solve issue. In the meantime, you can get seriously stranded with a dead car. Also far too many recalls placing ever going time consuming burden on owners to deals with problems after shipping from the manufacturer.
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