NHTSA Complaint #11554544 — 2019 TESLA MODEL 3

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11554544
Vehicle	2019 TESLA MODEL 3
Component	STEERING
Date of Incident	November 10, 2023
Date Filed	November 10, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

My 2019 tesla model 3, with 41158 miles, started making a strange noise when I turned the steering wheel left or right. I scheduled service at a tesla service center. The tesla technician confirmed the noise from the upper control arms. They replaced the pair of upper control arms. After test driving the vehicle and putting the car on the lift the technician verified additional noises coming from the steering rack. The technician stated the left inner tie rod attached to the rack was also loose and since they both come together as a singular component they recommended replacement. There has been no warning lamps or messages about the problem. When I noticed the noise I scheduled the appointment. My concern is the possible steering failure if the problem isn't addressed immediately

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