NHTSA Complaint #11554102 — 2024 CHEVROLET SILVERADO 2500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11554102
Vehicle 2024 CHEVROLET SILVERADO 2500
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

The integrate trailer brake control system malfunctions when a trailer equipped with solar panels is hooked up. I recently rented a newer travel trailer and kept on getting a warning that the brake control system was disengaging. Every 30-60 seconds the system would connect and the quickly disconnect. I troubleshooted by hooking up a trailer without solar and the brake controller worked as intended. I also troubleshooted with the trailer by hooking up a 2015 Ford F-350 and the trailer brakes worked as intended. This is a known issue among the 2024 Chevy 2500 and 3500 owners that have reported the same issue. Replacing the trailer control system does not fix the issue.

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