NHTSA Complaint #11553366 — 2024 CHEVROLET SILVERADO 2500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11553366
Vehicle 2024 CHEVROLET SILVERADO 2500
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

The GM brake controller will disconnect with the trailer being pulled. You get a message on the information center that the brake controller has lost connection with the trailer or no trailer brakes are available, something to that effect. This has happened up to 5 times in one day. You never know when this will happen. Pulling a 7,000lb trailer and not knowing when you will have 'no brakes' is dangerous. I bought the truck to pull my RV trailer, now am afraid too. I brought my truck into a dealer and first was told "the issue is in the trailer". There is a bulletin saying the issue is do to 'the solar panels or solar generator', I have nether, just one lead acid battery. Then was told 'they don't know what they can do'. I've been in contact with other that have the same make, model, and year that is having the same issue ! I now have a very expensive vehicle that I can't do with what it was advertised it could do !!!

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