NHTSA Complaint #11553364 — 2021 KIA SOUL

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11553364
Vehicle	2021 KIA SOUL
Component	ELECTRICAL SYSTEM
Date of Incident	October 1, 2023
Date Filed	November 3, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

My 2021 Kia Soul was an attempted theft. The vehicle was locked and the would-be thieves gained access by breaking the passenger rear window. The True failure is in the ignition system. As the thieves tore apart the steering column and dismantled the ignition system, and they were ready to pull away before being interrupted. This defect in the simplicity and ease of access to the ignition system without ANY safe guards to prevent theft poses a safety risk to those who may interrupt would-be thieves in the action. While also posing a risk to the general public by inciting further possible road hazards, due to the nature of those operating the vehicles.

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