NHTSA Complaint #11646862 — 2021 KIA SOUL

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11646862
Vehicle	2021 KIA SOUL
Component	ELECTRICAL SYSTEM
Date of Incident	August 8, 2022
Date Filed	March 6, 2025
Mileage	20,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

The contact owned a 2021 Kia Soul. The contact received notification of NHTSA Campaign Number: 25V099000 (ENGINE AND ENGINE COOLING). The contact stated that while starting the vehicle, there was an abnormal ticking sound coming from the vehicle. The contact stated that there was an abnormal burning electrical odor. No warning lights were illuminated. The vehicle was taken to the dealer; however, no cause for the failure was found. The vehicle was not repaired. The contact stated that on other occasions while the vehicle was idling, the RPM fell. The dealer and manufacturer were made aware of the failure. The failure mileage was approximately 20,000.

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