NHTSA Complaint #11719469 — 2021 KIA SOUL

The contact owns a 2021 Kia Soul. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated, and the engine seized. The contact stated that nearby drivers assisted with pushing the vehicle to the shoulder of the roadway. The failure had occurred while driving on a busy highway. While attempting to restart the vehicle, the vehicle started; however, it was unsafe to drive the vehicle. The vehicle was towed to the dealer, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. Prior to the engine seizing, the vehicle was consuming an excessive amount of engine oil. The contact stated that 3 to 4 quarts of oil needed to be added between oil changes. In addition, the contact stated that in 2021, the vehicle was repaired under NHTSA Campaign Number: 21V259000 (Engine). The contact stated that after the recall repair was performed, the excessive oil consumption started. The manufacturer was not made aware of the failure. The failure mileage was approximately 88,200.